Support · Australia-wide

Services

Service staff are located throughout Australia enabling Autopac Systems Pty Ltd to maintain and repair all represented equipment quickly and efficiently.

Agreements

Customer Service Agreements

Autopac Customer Service Agreements provide pre-scheduled service visits to maintain and adjust your systems to factory specifications.

These levels of service give you assurance that your systems are performing to maximum specification. With periodic adjustments you are then assured that the system is reliable and the maximum performance level is obtained.

Qualified trained factory Engineers will carry out the work giving you the assurance of receiving the best service. Request a service agreement.

01

Australia-wide coverage

Service staff throughout Australia maintain and repair all represented equipment quickly and efficiently.

02

Factory specification

Customer Service Agreements keep systems adjusted to factory specifications with pre-scheduled visits.

03

Maximum performance

Periodic adjustments give assurance that systems remain reliable and perform at maximum specification.

04

Factory engineers

Qualified trained factory Engineers carry out the work so you receive the best service.

01 · Capability

Onsite Training

We offer classroom and on-site instruction that teaches plant personnel how to safely operate our equipment to make consistently high quality product at optimum production capacity.

  • FormatClassroom instruction
  • On plantOn-site instruction
  • OutcomeSafe operation at optimum capacity

02 · Capability

Service Inspection & Calibration

Autopac Systems offer a Service Inspection and Calibration Services to metal detectors, checkweighers and X-ray inspection equipment to maintain a consistent and linear performance.

02

Typical schedule

Calibration is usually carried out once a year, or more often if the production environment demands it or a weighing machine has been moved.

03

QC deliverables

A detailed machine assessment, full report, and calibration certificate for quality control purposes.

Service desk

Service related communication

For all service related communication please use the following email address.

Enquiries

Need service or a visit?

Talk to Autopac about Customer Service Agreements, training, or calibration for your line.